NEW! Corel PaintShop Pro 2018

Video Studio Won't Open -- After Windows Update?

Moderators: lata, Ken Berry

Re: Video Studio Won't Open -- After Windows Update?

Postby davidb » Wed Apr 20, 2016 11:22 am

Hi

have just found a cheap (ish) solution

Contacted Corel via web chat explained problem X5 wont open and I have tried to delete updates to the last point X5 had opened . I was offered an upgrade to X9 , which I don't want however I was offered it at £42.74 a good price I would say , however again I stated that when I purchased the X5 part of they payment would go to r&d or this product ( patches and upgardes etc) as well as newer versions of the X series
This haggling brought the price to £38.24 the £00.24 puzzled me ' am I paying VAT on this?' yes you are , the reply . only this in a upgrade I don't want and then having to pay VAT on top!!! .. err let me speak to a superviser and get back to you......... how about £11.25 (including vat) as a one off offer ( could have taken the insurance for two years at £5. however didn't) .... I will get my card....

I now have upgarde to X9 AND ALSO ..... free download of NewBlue - Film Effects ( £79..) FREE

Many thanks Corel......... err any chance of X15 for free when it comes out
davidb
 
Posts: 1
Joined: Wed Apr 20, 2016 10:56 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 32 Bit

Re: Video Studio Won't Open -- After Windows Update?

Postby BrianCee » Wed Apr 20, 2016 1:37 pm

Very good - you did well - but many people did almost as well without any hassle at all

see here :- viewtopic.php?f=1&t=59132



...
My VideoStudio demo videos - https://www.youtube.com/user/MrBrianCee
BrianCee
 
Posts: 5359
Joined: Sat Jan 21, 2012 1:04 pm
Location: London England UK
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: HP
Corel programs: VS X4,X5,X6,X7,X8, X9, X10

Re: Video Studio Won't Open -- After Windows Update?

Postby H2Oskier » Thu Apr 21, 2016 3:45 am

GeoVa,

Thank you, thank you! Amazing this trick of saving a copy via Notepad ensuring ANSI encoding works! I do not understand it but I can confirm it works. Now my VS Pro X6 is working again without removing any Win7 updates.

GeoVa wrote:Hello
Please let me clarify:

1. You must not make any changes at all. Just SAVE it. This is the trick!
2. For 64bit--> C:\Program Files (x86)\Corel\Corel VideoStudio Ultimate X6\
For 32bit--> C:\Program Files\Corel\Corel Videostudio Ultimate X6\
3. The advantage of the above procedure is that you do not have to replace the MUIhelper.dll of X7 version to that of X6 version.
H2Oskier
 
Posts: 1
Joined: Thu Apr 21, 2016 3:32 am
operating_system: Windows 7 Professional
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUS P8P67 LE
processor: Intel i5-2320
ram: 8GB
Video Card: GeForce GT-630
sound_card: NVIDIA HD Audio
Hard_Drive_Capacity: 750GB
Monitor/Display Make & Model: Sony - OLD LCD
Corel programs: VS Pro X6

Re: Video Studio Won't Open -- After Windows Update?

Postby BurnUnit » Sun Apr 24, 2016 4:53 am

Thank you so much, GeoVa, for the elegant solution. I don't understand how it could possibly work, but seemingly it does! Both VS ProX6 and ScreenCap X6 will now open in Win7 Ultimate 64bit. If it's still stable in a couple of days I'll try re-enabling Windows Update and see what happens.

Out of curiosity while I still had the MUIHelper.dll and MUIHelperNEW.dll files open my desktop I decided to compare their properties. The original version has a Digital Signature tab while the "NEW" version does not. Also under the Details tab, the "NEW" version seems to have stripped a good deal of information such as File Version, Product Name and Product Version. The Date Modified info has also been changed. Would any of this been enough to make the difference? :? Not that it really makes any difference, as long as it fixes the problem.

Thanks again for sharing this information with us! :D
BurnUnit
 
Posts: 2
Joined: Sun Apr 24, 2016 4:09 am
operating_system: Windows 7 Ultimate
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: BIOSTAR Group A780L3B
processor: 2.80 gigahertz AMD Phenom II X4 830
ram: 4GB
Hard_Drive_Capacity: 1TB
Monitor/Display Make & Model: Samsung SA350
Corel programs: VideoStudio ProX6

Re: Video Studio Won't Open -- After Windows Update?

Postby Andy3T » Tue Apr 26, 2016 8:51 pm

An old chestnut with a twist.

I have Video Studio Pro x8 on my laptop and encountered (and easily fixed this problem) . I have now installed X5 on my desktop (again Windows 7) and it won't open. OK, I thought, I'll just delete and hide updates kb3126587 and kb3126593, which I did, and still it won't open............any thoughts?

Andy
Andy3T
 
Posts: 50
Joined: Wed Jul 25, 2012 11:03 am
Location: UK
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: Acer JV51
processor: 2.00 gigahertz Intel Core i7-2630QM
ram: 8GB
Video Card: Intel R HD Graphics Family
sound_card: Intel R Display Audio
Hard_Drive_Capacity: 585.37 Gig
Monitor/Display Make & Model: ACER 5755G
Corel programs: Videostudio X9.5 Ultimate

Re: Video Studio Won't Open -- After Windows Update?

Postby BrianCee » Tue Apr 26, 2016 9:15 pm

Maybe read this topic - and allow those updates to install

viewtopic.php?f=1&t=59243
BrianCee
 
Posts: 5359
Joined: Sat Jan 21, 2012 1:04 pm
Location: London England UK
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
ram: 8GB
Hard_Drive_Capacity: 4TB
Monitor/Display Make & Model: HP
Corel programs: VS X4,X5,X6,X7,X8, X9, X10

Re: Video Studio Won't Open -- After Windows Update?

Postby BurnUnit » Tue Apr 26, 2016 11:26 pm

Andy3T wrote:An old chestnut with a twist.

I have Video Studio Pro x8 on my laptop and encountered (and easily fixed this problem) . I have now installed X5 on my desktop (again Windows 7) and it won't open. OK, I thought, I'll just delete and hide updates kb3126587 and kb3126593, which I did, and still it won't open............any thoughts?

Andy


I don't know if it will work for X5 but you might consider trying GeoVa's solution on the previous page:

viewtopic.php?f=1&t=58668&start=180#p325205

After following his suggestions I'm still able to open X8 on my Win7 rig and I think I'll try re enabling my windows security updates one of these days and see what happens. I've had no other bad side effects so far. But I couldn't resist Corel's 85% discount offer VSPro x9 so now I have both versions installed. Just make sure you set a current System Restore point before you make any changes, just in case.
BurnUnit
 
Posts: 2
Joined: Sun Apr 24, 2016 4:09 am
operating_system: Windows 7 Ultimate
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: BIOSTAR Group A780L3B
processor: 2.80 gigahertz AMD Phenom II X4 830
ram: 4GB
Hard_Drive_Capacity: 1TB
Monitor/Display Make & Model: Samsung SA350
Corel programs: VideoStudio ProX6

Re: Video Studio Won't Open -- After Windows Update?

Postby lata » Wed Apr 27, 2016 9:39 am

BurnUnit wrote:
Andy3T wrote:
After following his suggestions I'm still able to open X8 on my Win7 rig and I think I'll try re enabling my windows security updates one of these days and see what happens. I've had no other bad side effects so far. But I couldn't resist Corel's 85% discount offer VSPro x9 so now I have both versions installed. Just make sure you set a current System Restore point before you make any changes, just in case.


For what its worth I am running windows 7 upto date with all auto updates installed.
X5 and X6 have the MUIHelper.zip applied, taken from X7

X7 and X8 required the Hot Fix provided by Corel
X9 download has no issues, the disc / box version that now requires SP2.

View this post for more info and links
viewtopic.php?f=1&t=58892
Regards Trevor
User avatar
lata
Site Admin
 
Posts: 9421
Joined: Thu Jan 19, 2012 6:21 am
Location: UK
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X.0x
processor: 4.10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: Video Studio, PSP, PI X3, MS3D

Re: Video Studio Won't Open -- After Windows Update?

Postby documentary » Sun May 01, 2016 3:36 pm

Hi, I just wanted to create a project with my VideoStudio X8 Ultimate , today as I was using this version for several months trouble-free.
Following double-click the icon , a message appeared as " Another user is running Corel VideoStudio...."
I could not succeed to run it anyway and had a look at this web.
Following some experiences of users , I did the same and deleted 3 Windows updates as KB 3134814 , KB3126587 and KB 3126593 in Windows 7.
Then , I also installed the patch of hotfix for version X8 from Corel.
After restarting the computer, the problem still exists. How , can I solve it ?
I really need your valuable feedback. Thanks.
documentary
 
Posts: 21
Joined: Tue Feb 14, 2012 5:35 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSs
processor: intel i7
ram: 4gb
Video Card: nvidia
Hard_Drive_Capacity: 750gb

Re: Video Studio Won't Open -- After Windows Update?

Postby lata » Sun May 01, 2016 3:53 pm

Hi

I doubt if the Windows Updates has anything to do with this.
Installing the hot fix should mean you can set Windows updates automatically and X8 should launch.

Does this problem persist after re booting the computer.

First go to your Task Manager (CTRL+ Alt = Del)
View the process tab for vstudio.exe
Select and end process

Does the program run ok.

When you close the program give it a few seconds to actually close, trying to run straight away could cause this problem?
Regards Trevor
User avatar
lata
Site Admin
 
Posts: 9421
Joined: Thu Jan 19, 2012 6:21 am
Location: UK
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X.0x
processor: 4.10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: Video Studio, PSP, PI X3, MS3D

Re: Video Studio Won't Open -- After Windows Update?

Postby documentary » Mon May 02, 2016 7:35 am

lata wrote:Hi

I doubt if the Windows Updates has anything to do with this.
Installing the hot fix should mean you can set Windows updates automatically and X8 should launch.

Does this problem persist after re booting the computer.

First go to your Task Manager (CTRL+ Alt = Del)
View the process tab for vstudio.exe
Select and end process

Does the program run ok.

When you close the program give it a few seconds to actually close, trying to run straight away could cause this problem?


Hi,

I firstly deleted those 3 Windows updates and installed the hot fix. But , X8 still cannot be launched.

Yes, this problem persist after re booting the computer , as well.

I did the same with the Task Manager but I cannot start V8. After all , there must be an easy way to start this programme ?
documentary
 
Posts: 21
Joined: Tue Feb 14, 2012 5:35 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSs
processor: intel i7
ram: 4gb
Video Card: nvidia
Hard_Drive_Capacity: 750gb

Re: Video Studio Won't Open -- After Windows Update?

Postby documentary » Mon May 02, 2016 7:35 am

Hi,

I firstly deleted those 3 Windows updates and installed the hot fix. But , X8 still cannot be launched.

Yes, this problem persist after re booting the computer , as well.

I did the same with the Task Manager but I cannot start V8. After all , there must be an easy way to start this programme ?
documentary
 
Posts: 21
Joined: Tue Feb 14, 2012 5:35 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSs
processor: intel i7
ram: 4gb
Video Card: nvidia
Hard_Drive_Capacity: 750gb

Re: Video Studio Won't Open -- After Windows Update?

Postby lata » Mon May 02, 2016 9:24 am

Hi

Some things I would try…..

When you try to run the program does it do anything?
1 / Disconnect internet and try again.

2 / Go to
C:\Program Files\Corel\Corel VideoStudio Ultimate X8….maybe Pro
Double click “vstudio.exe” to see if program launches.

3/ Have you tried a re-install of the program.

First go to
C:\Users\UserName\AppData\Roaming\Ulead Systems\Corel VideoStudio Pro (x64)\18.0
Rename the 18.0 folder to “18.0_old” just as a back up
Then you may be able to reset the library.

Now try uninstalling the program.
Regards Trevor
User avatar
lata
Site Admin
 
Posts: 9421
Joined: Thu Jan 19, 2012 6:21 am
Location: UK
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X.0x
processor: 4.10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: Video Studio, PSP, PI X3, MS3D

Re: Video Studio Won't Open -- After Windows Update?

Postby documentary » Mon May 02, 2016 12:41 pm

Hi,
I disconnected internet and tried again. No result.
I have gone to C:\Program Files\Corel\Corel VideoStudio Ultimate X8 and double clicked “vstudio.exe” .
When I looked at Task Manager , it says the program is running. But , nothing on the screen.
documentary
 
Posts: 21
Joined: Tue Feb 14, 2012 5:35 am
operating_system: Windows 7 Home Premium
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSs
processor: intel i7
ram: 4gb
Video Card: nvidia
Hard_Drive_Capacity: 750gb

Re: Video Studio Won't Open -- After Windows Update?

Postby lata » Mon May 02, 2016 12:52 pm

Hi

Can you try to re-install the HotFix for CVSX8

It may give an error “version cannot be determined”, just means the file has been installed.

http://dwnld.videostudiopro.com/updates ... tFix_2.exe

Did you try uninstalling / re-installing the program?
Regards Trevor
User avatar
lata
Site Admin
 
Posts: 9421
Joined: Thu Jan 19, 2012 6:21 am
Location: UK
operating_system: Windows 10
System_Drive: C
32bit or 64bit: 64 Bit
motherboard: ASUSTeK COMPUTER INC A88XM-A USB 3 1 Rev X.0x
processor: 4.10 gigahertz AMD A10-7890K Radeon R7
ram: 16 gb
Video Card: on board
sound_card: Realtek High Definition Audio
Hard_Drive_Capacity: 500 SSD
Monitor/Display Make & Model: LG W2242 [Monitor]
Corel programs: Video Studio, PSP, PI X3, MS3D

PreviousNext

Return to VideoStudio

Who is online

Users browsing this forum: No registered users and 35 guests